If we determine that a replacement product is not available, we will provide you with a product of comparable value. If we determine that the product is damaged beyond repair, we will replace it. With limited exceptions, if your TUMI product is damaged during the first twelve (12) months you own it– including damage caused by normal wear and tear, airline handling, or other transit damage–TUMI will cover all repair expenses, including shipping costs to and from our repair facility. TUMI's warranty extends to the original owner it is straightforward and comprehensive, and just part of the total TUMI ownership experience. For five (5) years after you purchase a TUMI product from one of our travel, business, or bag collections, or two (2) years for any wallet or accessory, from an authorized TUMI store or dealer, you will be covered by our Limited Warranty.
You will experience world-class, after-sales customer service.You will enjoy using our innovative products that are designed and manufactured to be the best.Specifically, we make three commitments to our customers: TUMI's comprehensive product coverage is reflective of our commitment to our consumer's ongoing satisfaction. Since 1975, TUMI has been dedicated to providing our customers with an outstanding ownership experience. Welcome to the world of TUMI - the leading international brand of travel, business and lifestyle accessories.
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